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Our Customer Services team is here to help

Monday to Friday, 9:00 am - 12:00 noon and 1:00 pm - 5:30 pm

See our FAQs
See our Help section


Registered office :
Tuning Box Sprl
Ruthier 1 | 4950 Faymonville | Belgium



Product installation

All Tuning Box power chips ad pedal boxes are Plug and Drive. You don’t need to know anything about mechanics. Our plugs come with high-end AMP connectors (the same plugs used by car manufacturers) specific to each vehicle, so you can’t possibly go wrong.

And you don’t need any tools, either, because you don’t have to solder or cut any wires. Our development centre configures each module before shipping, so it’s ready to use out of the box.


Installation FAQs


Yes. Our Tuning Box chiptuning units are compatible with petrol, diesel, hybrid and electric engines. Click here to check which products are available for your vehicle.

Yes. All our chiptuning units are fully compatible with your vehicle’s pollution control systems (particulate filters, AdBlue, etc.) and security systems (ABS, traction control system, ESP, cruise control, etc.).

Yes. A Tuning Box power box is quick and easy to install. As long as you follow the instructions that come with the unit, you can’t go wrong. You don’t need any tools or technical knowledge.

If you wish, you can contact our technical department to talk you through the installation process.

Tuning Box technical department:
+32 80 37 83 72

For all the answers to your questions, go to our Frequently Asked Questions


Our warranties and guarantees

We trust our technology implicitly. That’s why TuningBox offers a dual guarantee, covering the product and your engine.

Engine warranty:

  • 2-years with the Tuning Box Evolution powerchip
  • 1 year with the Tuning Box Classic powerchip
  • no excess
  • comprehensive cover for the main engine components
  • up to €5,000 per covered damage
  • cover even continues after the manufacturer’s warranty has expired

The warranty covers the majority of engine components (cylinder block, camshaft, gearbox, etc.) and vehicles registered in most European countries.

Product guarantee:

  • 5 years on all chip tuning modules
  • 5 years on the Tune Pedal, our throttle response controller
  • no excess
  • long-term guarantee (5 years)
  • immediate repair or replacement of the unit
  • comprehensive coverage for all unit components

This comprehensive guarantee covers all components of our products and is longer than the statutory guarantee period. It covers the printed circuit board, microprocessor, connector, all electronic parts, the cable harness, the case, etc.



Warranty and guarantee FAQs


Yes. We offer an engine warranty covering the majority of engine components (cylinder block, camshaft, gearbox, etc.).

The Evolution chiptuning unit comes with a 2-year engine warranty, and the Classic chiptuning unit with a 1-year engine warranty. The warranty even remains valid after the manufacturer’s warranty has expired.

We pay out up to €5,000 per claim, with no excess.

Click here to read the engine warranty terms and conditions.

All Tuning Box products (the Classic and Evolution powerchips, the throttle reponse controller "Tune Pedal" and the Fusion package) come with a cast-iron 5-year guarantee.

For all the answers to your questions, go to our Frequently Asked Questions




Payment & delivery

Payment information

  • In the countries of the European Union, our prices are shown inclusive of VAT.
    Outside the European Union, prices are exclusive of VAT.
  • We accept the following payment methods:
  • Tuning Box Customer Services team is here to help - photo 14Visa
    Tuning Box Customer Services team is here to help - photo 15Mastercard
    Tuning Box Customer Services team is here to help - photo 16Maestro
    Tuning Box Customer Services team is here to help - photo 17Paypal
    Tuning Box Customer Services team is here to help - photo 18Bank transfer
  • Charges, customs duties and taxes: If you are located outside the EU, you may be liable to pay charges, customs duties and/or other taxes as the recipient or the exporter (e.g. if you return the product to us). These costs are set according to national legislation in your country.

Delivery information

  • Shipping costs in the European Union: 
    Standard delivery (2-5 working days4): free
    Express delivery (1-3 working days4): €10 per package
  • Shipping costs outside the European Union: The exact shipping cost will be shown when you place your order. The maximum cost is €50 per package.


Payment & delivery FAQs


Standard delivery is free to addresses in Europe. We charge €10 for express delivery.

Outside Europe, shipping costs vary up to a maximum of €50.

You can choose either standard or express delivery. You can also collect the product from Tuning Box in person.

When ordering from our online store, you can pay by credit card (MasterCard and Visa), debit card (Maestro), bank transfer and PayPal.

For all the answers to your questions, go to our Frequently Asked Questions


Returns procedure

Please follow the instructions below to return your product to us (within the withdrawal period or under a warranty or guarantee):


Step 1 : Download the withdrawal form or the guarantee form, as applicable.

Step 2 : Print out and fill in the form. Contact our Customer Services team if you need help.

Step 3 : Package your products properly, enclose the form and ship the package to:

Tuning Box Sprl
Ruthier 1
4950 Faymonville

Step 4 : Once we have received and checked the product, we will issue a refund or exchange.


Returns FAQs


Yes. You are entitled to return the product within 14 days of receipt of your package.

Yes. Just like the right of withdrawal, you have 14 days from receipt of your package to request an exchange.

For all the answers to your questions, go to our Frequently Asked Questions

Made in Belgium Factory Shop
engine warranty
product guarantee
or your money back

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