Frequently asked questions

Find answers to frequently asked questions.

The main difference lies in the technology they contain. The Classic unit optimises one engine component, while the Evolution unit interacts with several components simultaneously.

Configure your vehicle and click “Technical specifications” to see a detailed comparison of our chip tuning modules.

For more details about how our add-on units work, click here.

The TuningBox unit is installed between the vehicle’s ECU and engine. It intercepts and optimises data streams in both directions, thereby boosting both torque and power and reducing fuel consumption.

Yes. We offer an engine warranty covering the majority of engine components (cylinder block, camshaft, gearbox, etc.).

The Evolution unit comes with a 2-year engine warranty, and the Classic unit with a 1-year engine warranty. The warranty even remains valid after the manufacturer’s warranty has expired.

We pay out up to €5,000 per claim, with no excess.

Click here to read the engine warranty terms and conditions.

All TuningBox products (Classic, Evolution, Tune Pedal and Fusion) come with a cast-iron 5-year guarantee.

Yes. We programme each unit to work with a specific engine, developing special software for your model. Our technical department uploads the latest version of the software for your vehicle before the unit is shipped.

Yes. Our units make your engine run more efficiently. You move into higher gears more quickly and therefore spend more time driving at lower revs. What’s more, our units boost injection, and therefore combustion, performance.

These two factors mean a significant reduction in fuel consumption, travelling at the same speed, when compared with a standard vehicle.

No. Our products never exceed your engine’s in-built reserves. Over the last three decades, our customers have travelled millions of kilometres without ever reporting faster engine component wear. And that’s why we’re confident enough to offer an engine warranty!

Yes. Our TuningBox units are compatible with petrol, diesel, hybrid and electric engines. Click here to check which products are available for your vehicle.

Yes. All our units are fully compatible with your vehicle’s pollution control systems (particulate filters, AdBlue, etc.) and security systems (ABS, traction control system, ESP, cruise control, etc.).

Yes. Our add-on units are fully compatible with both manual and automatic gearboxes.

Yes. A TuningBox add-on unit is quick and easy to install. As long as you follow the instructions that come with the unit, you can’t go wrong. You don’t need any tools or technical knowledge.

If you wish, you can contact our technical department to talk you through the installation process.

TuningBox technical department:
+32 80 37 83 72

Yes. Depending on the engine specifications of your old and new vehicles, you can reuse your unit. However, the unit may need to be reprogrammed. If you have an Evolution unit, the first reprogramming is free of charge.

Contact our technical department to check whether your unit is compatible with your new vehicle and to find out how to go about getting your unit reprogrammed.

TuningBox technical department:
+32 80 37 83 72

Yes. You can disconnect your add-on unit at any time. Simply reconnect the original plugs to switch back to factory mode.

You can even switch off the Evolution unit using the keypad on the case, without uninstalling it.

The unit leaves no trace behind, even when your dealer connects your vehicle to the diagnostic equipment.

There are many differences between an add-on unit and engine remapping. Click here for a detailed comparison.

Some models may be absent from our catalogue because development is still ongoing. If this is the case, please contact our Customer Services team. We’ll let you know when the unit for your vehicle is available.

Oui. Tous nos clients sont les bienvenus à notre centre de diagnostic situé à Faymonville. Nous pouvons effectuer un test avant et après l'installation du boîtier sur simple demande.

Ce test de puissance est offert à tous nos clients, mais nous vous demandons de prendre rendez-vous avec notre service technique.
Service technique TuningBox :

+32 80 37 83 72

Every insurance company has its own policy around add-on units. You should contact your insurance company directly to find out what their policy is.

The rules on approval vary from country to country. In some countries, installing an add-on unit requires approval from an accredited body. No approval is necessary in other countries. Contact the relevant authorities to find out what the law says in your country.

Our Tune Pedal is designed to improve the response time of your accelerator pedal and cut latency between the moment you apply pressure and your engine’s response.

The result, for the driver, is a sensation of more direct and dynamic acceleration.

Tous les produits TuningBox (Classic, Evolution, Tune Pedal et Fusion) bénéficient d'une garantie absolue de 5 ans.

Yes. Like our add-on units, the Tune Pedal is quick and easy to install. You don’t need any tools or technical knowledge.

If you wish, you can contact our technical department to talk you through the installation process.

TuningBox technical department:
+32 80 37 83 72

The main difference is that the Tune Pedal does not alter your engine’s power output. Instead, it acts solely on the accelerator pedal response time.

The Tune Pedal works perfectly on its own. But for a revolutionary driving experience, you should combine it with an add-on unit. The result is simply stunning.

No. The Tune Pedal acts solely on the accelerator pedal, and not on the engine.

To get the best possible performance out of your vehicle, we recommend our TuningBox Fusion. Click here to see whether it’s available for your vehicle.

The Tune Pedal is available for all existing vehicles. Configure your vehicle here to check availability.

No. The Tune Pedal does not modify your vehicle’s power, so it has no impact on your insurance or your vehicle’s approval.

Standard delivery is free to addresses in Europe. We charge €10 for express delivery.

Outside Europe, shipping costs vary up to a maximum of €50.

If you place your order before 12:00 noon, we’ll ship it the same day. The delivery time varies according to destination. In Europe, it takes 1-4 working days.

You’ll find the tracking number in the order confirmation email. If you have a TuningBox customer account, you’ll also find a tracking number there. If you can’t find your tracking number, contact our Customer Services team.

To track your package’s progress, go to the delivery firm’s website (e.g. TNT, DPD) and enter your tracking number.

We deliver to the majority of countries. You’ll find a full list of the countries we deliver to when placing your order.

You can choose either standard or express delivery. You can also collect the product from TuningBox in person.

TuningBox a décidé de travailler avec TNT, filiale du groupe FedEx.

When ordering from our online store, you can pay by credit card (MasterCard and Visa), debit card (Maestro), bank transfer and PayPal.

Yes. You are entitled to return the product within 14 days of receipt of your package.

Please follow the instructions below to return your product to us (within the withdrawal period or under a warranty or guarantee):

Step 1: Download the withdrawal form or the guarantee form, as applicable.

Step 2: Print out and fill in the form. Contact our Customer Services team if you need help.

Step 3: Package your products properly, enclose the form and ship the package to:

TuningBox Sprl
Ruthier 1
4950 Faymonville

Step 4: Once we have received and checked the product, we will issue a refund or exchange.

Yes. Just like the right of withdrawal, you have 14 days from receipt of your package to request an exchange.

If you want to cancel your order, please contact our Customer Services team.

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Registered office:
TuningBox Sprl
Ruthier 1 | 4950 Faymonville | Belgium